Career @ Baker’s Arch

Location: Trivandrum, India

Experience Level: 3–5 years

Employment Type: Full-Time

Job Summary: As a Senior F&B Service Associate , you will supervise junior associates, ensure smooth restaurant operations, and maintain high service standards while enhancing guest satisfaction.

Key Responsibilities:

• Welcome and attend to guests with personalized service.
• Supervise and guide junior staff during service.
• Handle guest complaints and requests professionally.
• Ensure cleanliness, hygiene, and proper table setup.
• Coordinate with kitchen and bar for timely order execution.
• Assist in training and mentoring service associates.

Required Skills:

• Strong communication and guest-handling skills.
• Knowledge of F&B service techniques and menu items.
• Teamwork and leadership qualities.
• Ability to multitask under pressure.

Preferred Qualifications:

• Diploma/Degree in Hotel Management or equivalent.
• 2–3 years of experience in hospitality service.

Perks & Benefits:

• Competitive salary with incentives.
• Accommodation & meals provided.
• Career advancement opportunities.
• Employee discounts & training programs.

Location: Trivandrum, India

Experience Level: 3–5 years

Employment Type: Full-Time

Job Summary:
As an F&B Captain , you will lead the service team, oversee restaurant operations, and ensure that all guests receive excellent service in accordance with hotel standards.

Key Responsibilities:

• Supervise F&B associates and assign tasks.
• Ensure smooth day-to-day operations of the outlet.
• Greet and interact with guests, handling special requests.
• Train and monitor service staff on grooming & standards.
• Coordinate with kitchen and bar for timely service.
• Assist in achieving upselling and sales targets.
• Handle guest feedback and resolve complaints effectively.

Required Skills:

• Strong leadership and supervisory abilities.
• In-depth knowledge of food & beverage service.
• Good communication and problem-solving skills.
• Ability to maintain service quality under pressure.

Preferred Qualifications:

• Diploma/Degree in Hotel Management.
• 3–5 years of F&B experience with 1–2 years as Captain.

Perks & Benefits:

• Competitive salary package.
• Accommodation & meals provided.
• Performance-based incentives.
• Growth opportunities and training support.

Location: Trivandrum, India

Experience Level: 4–6 years

Employment Type: Full-Time

Job Summary:
As a Senior F&B Captain , you will oversee multiple sections/outlets, manage a team of captains and associates, and ensure the highest standards of service, guest satisfaction, and operational excellence.

Key Responsibilities:

• Supervise captains, associates, and stewards across outlets.
• Conduct daily briefings and allocate staff duties.
• Ensure smooth coordination between kitchen, bar, and service team.
• Handle VIP guests, events, and banquets with personalized service.
• Train and mentor staff in service excellence and upselling.
• Ensure hygiene, safety, and SOP compliance.
• Assist management with scheduling and service audits.

Required Skills:

• Excellent leadership and team management skills.
• Strong guest service and conflict resolution abilities.
• Knowledge of menu planning, beverages, and fine dining standards.
• Ability to manage large operations and events.

Preferred Qualifications:

• Diploma/Degree in Hotel Management.
• 4–6 years of F&B experience with at least 2 years as Captain.

Perks & Benefits:

• Competitive salary + incentives.
• Accommodation & meals provided.
• Career growth into supervisory/managerial roles.
• Employee benefits & professional training.

Location: Trivandrum, India

Experience Level: 1–3 years

Employment Type: Full-Time

Job Summary:
As a Barista , you will prepare and serve high-quality coffee, beverages, and light snacks while ensuring an excellent guest experience in a friendly and welcoming environment.

Key Responsibilities:

• Prepare espresso-based and brewed coffee drinks.
• Operate coffee machines, grinders, and blenders.
• Greet guests, take orders, and ensure prompt service.
• Maintain cleanliness and hygiene of the coffee bar.
• Ensure stock levels of coffee, milk, syrups, and consumables.
• Handle billing and POS transactions accurately.
• Engage with guests and upsell beverages and snacks.

Required Skills:

• Knowledge of coffee brewing and latte art (preferred).
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Pleasant personality with professional grooming.

Preferred Qualifications:

• Certification/Diploma in Barista training or hospitality.
• 1–3 years of experience as a Barista in cafés, hotels, or restaurants.
• Freshers with Barista training will also be considered.

Perks & Benefits:

• Competitive salary package.
• Meals & accommodation provided.
• Training and skill development.
• Growth opportunities in F&B career.